TechgnosisWeb Prime

This is just fucking great. I am so pissed off right now I could strangle someone. My creditors, for instance. I got my bill for my old Gateway computer (yes, I’m still paying off that old debt) this month, the one I’ve been paying on time and responsibly for months now. I open up the envelope, and on top of the usual monthly payment, there’s an extra $180 charge for ‘Returned Checks’. Now, let me tell you, every check for this entire year that I’ve sent to these people has gone through just fine, and I can vouch, from the canceled check receipts and my dwindling bank account balance, that they’ve been quite eagerly cashing those checks in. Oh, when it comes to taking in their payments, they’re incredibly efficient. And then this. I mean, thanks to this random charge, my owed balance actually went *up* from last month! And there’s no explanation, and, trust me, I have not seen those $180 magically reappearing in my bank account, since they were ‘returned’. And then they have the gall to add in that money to my minimum payment this month, instead of just tacking it on to my total debt (which would have been bad enough). So now they want me to pay over 3 times as much as what I suaully pay, for absolutely no reason at all. Well, they’re getting nothing but my usual payment, and they can take their bogus charges and shive them up their collective asses. First thing tomorrow I’m calling them and I don’t give a fuck if the receptionist on the other end of the line isn’t personally responsible for this monumental fuck-up, they, their boss, and their bosses’ boss are getting a very loud earful from me.

And speaking of monumental fuck ups related to billing practices (ph34r my l33t segueing skills) my mother just called me to let me know that they’re charging her for my DSL line. No, not the one I installed this month. The one I *fucking cancelled 3 months ago*? The one that I’ve called over 5 times now to cancel over and over. The one they promised was really, really cancelled this time, for real, cross their hearts and hope to die. The one they told me would get refunded for all those months they’d been charing me despite my cancellation… yeah, that one. Guess who else is getting a very loud earful tomorrow. I mean, I’ve been a saint about this, I’ve called, I’ve spoken rationally, and I’ve given them 5. Fucking. Chances. Enough is enough. Each time they assure me that the problem’s one hunred percent fixed, and then it turns out they didn’t do jack shit. Where’s the Better Business Bureau when I need them, goddamit?!

*sigh*. I’m so fucking pissed.